Privacy Policy

Orbit Health Food is committed to your privacy. This notice serves to help you better understand what information Orbit Health Food collects, how it uses that information, and with whom Orbit Health Food may share a limited portion of that information with. If you have questions or concerns regarding this policy, you should contact us by email.

Orbit Health Food knows that you value your personal information, and we protect your privacy as if it were our own. Orbit Health Food's uses of your information is limited to the ways outlined in this notice, except as required by law and/or to comply with a judicial proceeding, court order, or legal process served on our website. 

What kind of information about me does Orbit Health Food collect?

Orbit Health Food collects information about you in these ways:

1. Order information you give us: If you place an online order, our secure order form requests contact, billing, and financial information (such as your credit card numbers for purchases). Contact information from the order form (email address, name, billing and shipping address, and phone number) is used to send orders and information about our company to you.

2. Account information: As a private club member, your login information is stored with any other information you associate with your account.

3. Non-personal information we receive automatically: Like most websites, Orbit Health Food utilizes cookies. Cookies are a mechanism to remember information about you when you navigate from one web page to another. Our website uses cookies to hold a user's unique session identifiers, allowing us to serve correct information back to the user. Our website cookies do not hold any personally identifiable information. Orbit Health Food may use other similar technologies which allow us to collect non-personally identifiable information about your visit to help us better your experience.

4. Mobile information: When you utilize our iPhone® or Android® phone apps, we may receive non-personally identifiable information, such as a unique identifier for your device letting us know what type of phone you are using.

How does Orbit Health Food use this information?

Orbit Health Food uses information collected in these ways:

1. Order processing and customer service: After placing an online order, your contact information including your email address will be used to get in touch with you should we have questions regarding your order or should we need to notify you of the status of your order.

 

Your credit card information is transmitted securely to our third party processing provider in compliance with Payment Card Industry standards.

You will automatically be registered to receive our email newsletter, which you are able to opt out of at any time by following the unsubscribe link found in the email newsletter, or emailing us through the contact page on the website – use the word UNSUBSCRIBE followed by your email address in the subject of the email (example: UNSUBSCRIBE youremail@emailaddress.com).

2. Third-party service providers: Orbit Health Food works closely with other companies and individuals to facilitate transactions and better your experience. Examples of third-party service provider services include shipping orders, analyzing data, providing accurate search results and links, processing credit card payments, affiliate marketing, and newsletters. Any information that Orbit Health Food shares with a third-party service provider is done so safely, securely, and under a contractual relationship with that provider to protect your data.

3. Other information you provide us: Information you provide us for specific offers or services is only used for the limited purpose for which the information is being given. Examples of these offers or services include Refer-A-Friend, Email to a Friend, surveys, and sweepstakes.

How does Orbit Health Food secure my information?

Orbit Health Food utilizes technologies including Transport Layer Security (TLS) and database encryption to ensure the privacy of your personal information. When you make an online purchase, our advanced security technology uses strong secure protocols to send your personal data to us, making it practically impossible for someone to intercept and extract that data. To further protect your information, we utilize state of the art back-end systems and restrict employee access to your information. Any time we share your information with a third party consistent with this Privacy Policy, we utilize technological and contractual safeguards to keep your information safe.

While we are confident ordering online is safe and secure, if for any reason you cannot access the secure server or feel uncomfortable ordering online, please feel free to place your order with us by phone at 1-615-851-7959. As a general practice, it is important for you to protect against unauthorized access to your password and to your computer. If using a shared computer, be sure to log out of your account prior to leaving the computer.

Why Two Entities?

We do Naturopathic and Homeopathic Modalities. In order to comply with TN laws and statues we participate in a private health association. 

Disclaimer:  We do not attempt to diagnose, treat, prevent or cure any disease, and nothing we say is to be construed as such. If you have a medical condition, or need medical advice you should see an appropriate physician.

© 2020 by Orbit The Health Food Store